Problems We Solve for Customer Success
Be one step ahead of your competitors. Take advantage of expansion opportunities and churn risk.
Your customers need to be renewed and you need to keep your competitors at bay. You can't see what's going on.
Most B2B transactions now take place online, out of your view for the most part. The technology that is meant to help you understand and engage with your customers is dispersed across several unrelated systems, which makes the situation worse by obscuring account-level knowledge and complicating the buyer experience
Smarter Strategy ensures reliable renewals and expansions
When your customers begin expressing interest in new items or rivals, Sales Lead Account Intelligence goes into overdrive. Get more business and shorten your sales cycle with the industry leader and innovator in account-based experience.
Identify
Determine engagement tactics that promote upsell and cross-sell chances.
Monitor the new product intent of your consumers as it occurs and use that knowledge to personalise both on and off your website to maintain interest.
Target
Send personalized messages to your customers
Consider your accounts to be buddies. Let Account Intelligence to direct you towards individualised discussions that result in upsell income.
Retain
Increase brand loyalty by focusing on the needs of the consumer
Use various forms of material to show your consumers how much you care and to remind them that you're only a phone call or email away in order to stay at the top of their minds.
Expand
Promote customer expansion
Utilize intent signals to identify client interest in your offered items that they do not yet possess. It functions as a neon sign that explains how to expand their company.
Unify your Strategy team around Sales Lead Machine Account Intelligence
You’re not the only one we care about. We’ve got a soft spot for your colleagues, too.
You can help customers in real-time across all of your channels from email, social, website, iOS, and Android apps.